Technology has reinvented how we dream about, search and book travel. How we purchase travel is also being transformed as new technologies shape how payments are made and received. Consumers are smarter than ever and have high expectations for seamless online and digital experiences, including their payment transactions, combined with the same level of security across all devices as exists today with traditional payment forms. From mobile wallets, e-payments, contactless payments, fingerprint technology, to cryptocurrencies, these new and innovative technologies are forcing brands to think exponentially about what forms of payment they’re providing in order to connect to their customers and stand out from the competition. This session will dive into some of the new payment technologies available and how they’re helping companies grow their business.
What is blockchain, what do you need to know about it, and how is it relevant to the travel industry? Blockchain is an enabling technology that is expected to revolutionize many industries, including travel. Although it remains at a very early stage of development, blockchain has already shown significant potential in transforming how the travel industry will operate in the future. This presentation aims to provide a general overview of the evolution of blockchain and possible relevant applications in the travel industry. It will cover use cases that are currently being explored and tested in the field such as baggage tracking, ID verification, loyalty programs and payments.